Interactive Brokers Phone Numbers and Emails

Toll-Free Number:

  • (888) 919-0022
Send Message

Customer Service:

  • (877) 745-4222
    Canada
  • (801) 559-2140
    Debit Mastercard (International)
  • (866) 532-4654
    Debit Mastercard (USA)
  • (561) 803-4571
    Institutional Client Services (Latin America, Spanish)
  • (203) 618-7791
    Institutional Client Services (Outside the U.S.)
  • (877) 442-2757
  • (312) 542-6901
  • +6 128 093 7300
    Australia
  • +1 514 847 3499
    Canada
  • +1 604 661 4300
    Canada (Vancouver)
  • +86 216 086 8586
    China
  • +4 141 726 9500
    Europe
  • +8 522 156 7907
    Hong Kong
  • +368 008 8400
    Hungary
  • +361 701 0350
    Hungary
  • +91 226 128 9888
    India
  • +91 223 969 6188
    India
  • +8 522 156 7999
    Institutional Client Services (Hong Kong)
  • +7 800 100 8554
    Institutional Client Services (Russia)
  • +4 141 726 9536
    Institutional Client Services (Switzerland)
  • +8 134 588 9700
    Japan
  • +8 134 588 9710
    Japan
  • +7 800 100 8556
    Russia
  • +65 800 101 3456
    Singapore
  • +44 207 710 5695
    UK

Investors/ Franchising:

  • (312) 542-6890
    Outside the U.S.

Interactive Brokers Emails:

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How to Contact?

Most Popular Number:

(888) 919-0022
Total calls: 29 Last call: Mar 22, 2024

What Are Interactive Brokers Customer Service Business Hours?

In the global sense, IBKR customer service hours are 24/7. But business hours may vary depending on the region and department. For example, if you call the American Interactive Brokers customer service center, which works from Monday to Friday, 05:00 – 17:00, and from 10:00 to 16:00 on Sunday Pacific, outside this time, your call is automatically redirected to an available agent at another service center. Do you live in Canada or another country? You can find out more about the hours of service center you need on the company’s official website. For it, go to the “Support” section, choose “For Individuals” from the drop-down list, and click on “Contact Us”.

What Is the Interactive Brokers Customer Support Phone Number?

Since the company has 25 offices scattered around the world, it provides a wide network of Interactive Brokers contacts. If you are an individual and need to contact the support team in the USA, dial this telephone number: 1-877-442-2757 or 1-312-542-6901. Interactive Brokers' phone numbers of service centers in other countries are available in the same “Contact Us” section. Here, you can also select your time zone, which is a very convenient function.
If you are an institutional client, you can contact one of the following support numbers, depending on the region:
USA: 1-866-694-2757
United Kingdom: +44 207 710 5696
Switzerland: +41 417269536
Hong Kong: +852 2156 7999
You’ll find additional Interactive Brokers contacts by selecting “For Institutions” from the drop-down list of the site's “Support” section. It’s important to use the correct phone number for your region or the type of support you require. Then you’ll get prompt help.

Can I Contact Interactive Brokers Support via Live Chat?

Interactive Brokers support is also available in the form of an online chat. Just choose “For Individuals For Institutions” in the “Support” section, and go to the “Chat Room”. You’ll see two buttons in front of you: “I have a general inquiry” and “I have an urgent inquiry about my account.” Select what you need most and start Interactive Brokers chat with a live support representative in real time. Remember that this service of customer care is available 24 hours from Monday to Friday and from 13:00 to 19:00 US Eastern Time on Sunday.

How Can I Email Interactive Brokers Customer Care?

Currently, incoming messages to the Interactive Brokers email are not supported because, as practice shows, there are security and spam issues. If you prefer correspondence, submit your request through the “Message Center.” You’ll find it in the “Account Management” section. A response will be within 24 hours.
Remember, that you can write to the Interactive Brokers address on any issue, except for problems related to the password, security device, and account login. For these issues, call the support team.

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Contact Information

Interactive Brokers Website:

Interactive Brokers Help Center:

Corporate Office Address:

Interactive Brokers LLC
One Pickwick Plaza
Greenwich, Connecticut 06830
United States

Other Info (opening hours):

Other Locations:

Interactive Brokers Canada Inc.

1800 McGill College Avenue, Suite 2106

Montreal, Quebec

H3A 3J6, Canada


Interactive Brokers (U.K.) Limited

20 Fenchurch Street, Floor 12

London EC3M 3BY

United Kingdom


Interactive Brokers Australia Pty. Ltd.

Level 11, 175 Pitt Street, Sydney

New South Wales 2000

Australia


Interactive Brokers Ireland Limited

North Dock One, 91/92 North Wall Quay

Dublin 1 D01 H7V7

Ireland

More contact details

Interactive Brokers Rating Based on 8 Reviews

Rating details

1.7
more details
Reliability
Customer service
Product or Service Quality
Billing Practices

Rating stats

Rating trend

How Good is Interactive Brokers's Customer Service?

Ilana Igm
Ilana Igm
Feels Disappointed | Jan 14, 2024

I left a request but have not heard back. I still need assistance with being able to link our interactive brokers account with Credit Karma and although I was able to get a token, I was unable to get query done. I need assistance so that I can finish this step and link our accounts. Your assistance would be most appreciated.

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Emoni Eua
Emoni Eua
Feels Disappointed | Jul 06, 2023

Web site terrible. Impossible to set up and fund an account. I’ll stay with TD.

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Kmari Naq
Kmari Naq
Feels Disappointed | Feb 17, 2023

Dislike IBKR!!!!!!!

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Summary of Interactive Brokers Customer Service Calls

62 TOTAL
CALLS
00:39 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Interactive Brokers?

Account Question:

  • “Account issues”
  • “Trouble logging in”
  • “My account”

Request for Information Question:

  • “Coustmer support”
  • “Inquiry”
  • “Query how to do”

Product/ Service Question:

  • “Want a broker”

Other Question:

  • “Reinvest dividends”
  • “Demo”
  • “Cannot complete Roth Ira”

About

Summary

Interactive Brokers acts within several financial markets and works with options, futures, Forex, bonds and stocks. The quantity of markets in which Interactive Brokers and its clients operate counts more than 100 all over the world. There are two directions where clients can use services of this company. The first one is aimed at small businesses, family group broker accounts, IRAs and trusts. The second one is targeted at broker employee accounts and services, trading groups, money management, funds and proprietary trading groups. Exchange Commissions and US Securities are the main regulators of Interactive Brokers` activities. It can be mentioned that the equity capital of this company is more than $5bln. As for the headquarters, they are located at city named Greenwich.

Interactive Brokers reviews and complaints

Interactive Brokers is ranked 502 out of 3936 in Financial Services category

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